FAQ

  • How can I register for an account?

    You can register with your Email address, Facebook, or Google account.

    If you choose to sign in with a third party account (Facebook, Google) and have previously registered for a VAXEE account using your email, the system will connect your account to Facebook or Google, and you can log in with either of these methods.

     

  • What if I forget my password?

    Click "Forgot your password?” on the member login page and enter your registered email account. The system will send you an email with instructions on how to reset your password.
     

  • Customer Service and Inquiries

    VAXEE provides customer service through the following methods:
    1. Click this blue symbol  on the bottom right corner of the page to directly contact a Customer Service specialist.
    2. Through a message: Click “
    Contact Us” on the page to select your question type, and leave a message for our Customer Service specialists.
    Once the message has been received, VAXEE will get back to you as soon as possible.

     

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